Hi,

Is there any possibility of getting in touch with a staff member? My old account of over ten-thousand hours was disconnected from my email a few years back. I submitted multiple tickets and emails to toonslab and support, but never received any response. I have multiple forms of validation that the account exists (receipts and gangs the account is in). Additionally, I have an old email of staff mentioning it (ID) when it was first disconnected. For some reason, when I unsubscribed from their email feature in Gmail, my account was unlinked.

Regards,
Quest (Joel)

PS. I sent a new email to support and submitted a new ticket an hour ago.

PSS. Sorry if this is the wrong forum to send this too. I wasn't sure which one to post it on!